I went with a friend to help her to get a car here. Despite one of the cars not even starting when we went to crank it up for a test drive, she still bought a (different) car from the lot. I won't even ride in the car again because I hate being stranded, and she's always stranded. The car had engine problems within the first month and no loaner vehicle was provided while they kept the car for more than a month to half-fix it. The car continued having one major issue after another. More often than not, she is paying a high car note while having no operable transportation. That thing is always in the repair shop, costing her astronomical amounts of money.
CarHop in Burnsville was the place to go. Recently went in not knowing if I could get a car or not. Jennifer was the one who helped me throughout most of the process and I walked out a happy customer. Thank you Jennifer and Heather for making my experience stress free and satisfying.
This place, though small, works like a charm. They work with you. They are very patient and helpful. Heather was amazing and the rest of the staff! No b.s. Go Here!
We'll see how long this review is allowed to remain.
If the high rating and good reviews on this site are tempting you to buy a vehicle from Car Hop, know this: When I left the lot with my friend after buying her car, the sales rep asked her to give a 5 star rating and told to her not to bother rating if she would give less than 4. It seems they encourage you to give a 5 star rating before your car breaks down, which will be sooner than later. Ratings aside, trust me... you'll be making a very expensive mistake if you buy a car from Car Hop.
I am a first time car buyer and couldn't be more satisfied with how wonderful and helpful the staff were at this location! I walked in for my appointment and was able to leave with a car within a few hours. I'm am very happy with this dealer and how easy they made everything to understand and pay. What a great company!
I am very happy with my 2007 Buick lacrosse Cx that I bought from this lot, I only took away one star because I inspected the vehicle myself and found 2 problems with my car, one problem was not so serious and I took care of myself but there was a leak on the gas line due to rust/corrosion I'm not sure how it was missed. Carhop actually has great warranty coverage, if you have enough knowledge about cars, inspect it yourself or have a professional look at your car, never blindly buy a used car, every person that has given this specific Carhop a bad rating is probably because they didn't read their warranty and most likely didn't have their vehicle inspected, this is a must when buying a used vehicle, Carhop fixed my problem absolutely for free. If I could give customer service a separate rating I would give them 5 stars, Jennifer and Heather helped me with everything, they were detailed with information they gave me, they we're extremely nice and their professional attitude was amazing, I really, really hope that anyone looking to buy a car from Carhop has confidence, don't be afraid they have amazing customer service at the Burnsville location, I am extremely happy with my car and customer service that I received from this store and I will gladly recommend this location to anyone that is the market for a car!
Carhop Auto Sales Finance is a US Car Dealer based in Burnsville, Minnesota. Carhop Auto Sales Finance is located at 3511 Highway 13 West, Burnsville, MN 55337, USA.
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