Ok so I don’t normally leave reviews but I was a bit triggered. . . The person I spoke with today was rude. She sounded like she was annoyed from the start. I simply asked if they did layaway and she just asks me “how much you wanna put down?” Like dang I haven’t even stepped foot in the damn place to even see if it is worth my time lol. I just wanted to know if there was a certain percentage like some places do when they offer layaway. Didn’t even get to ask how Many weeks or months they do it for. My questions were just unanswered because I wanted to get off the phone with this lady. My first I’m impression wasn’t good and I will definitely take my business elsewhere. I can only image how I will be treated if I actually went in there. Just going of this person alone rubs me the wrong way. Was initially going to go to the other furniture store here in Burnsville since I had a good experience, but of course I was looking at your prices. I’d rather spend a little more money to get better customer service though. . .sorry.
Don't fall for their offers. There was an offer where they were giving off a love seat and a sofa for $400. They told us that they would be giving a coffee table, end tables and lamps for free as they usually did for all the other types of sofas as well. They said since they didn't have the stock, if we order it, the set may come in any colour and material and they would have no control over it. We were still thinking about it and went around the shop when we found the same set and the salesperson with us told us that if they have the model here then definitely the same piece would be in the inventory and they can deliver the very next day. We were happy that now we would know what we are buying as we had seen it. But the set which came home the next day was entirely of different (bad) material and different(ugly) color and that cheap material wasn't there in their entire store & we had paid $90 for the shipping. So it had cost us nearly $500 altogether and the sofa was not worth it. When we checked with them about it they said that it had been sent from a different shop which was nearer instead of the same shop we bought it from and they just thought that it was there. And since they had told us that any color and material may come when ordered it is us who were at fault. Then we badly wanted it to be exchanged and went again to get another set by paying a little extra & we ended up buying a sectional which cost us $400+$200 as they didn't have anything in the 400+100$ range except the floor models (which we didn't agree to buy & we had to pay +200$ for the new piece & again a shipping cost of $60(reduced from 90 since it was the second time). Even though our budget was $400, we had thought of bearing a 90 extra for the shipping but finally ended up paying 260$ more (which amounted to a total of $760) and also approximately $30 Tax extra which is usual. We did a mistake by falling for their offer!
Very nice staff. Got a quick run done from a worker the moment we walked in how the layout of the place worked. Gave us recommendations and space when we looked around but was always accessible and close by when we had questions. Didn't hesitate to look things up for us and even went above and beyond to write down measurements for us.
It’s a great to buy quality furniture. They have a myriad of choices. The staff is great; they help you buy what’s right for you.
Sales associates were friendly, furniture is decent quality for the cheap price.
However - make sure you call ahead if you're picking up because the last two times I've purchased from here, I went to pick up my items, was told that the warehouse guys would be "right over" with the furniture (no other customers in the store), and yet BOTH TIMES I sat by the door for a FULL HOUR waiting for them to bring the ONE BOX containing my furniture to the front. Again, there were no other customers... no other deliveries going out... and I saw plenty of associates in the store.
American Freight Furniture And Mattress is a US Furniture Store based in Burnsville, Minnesota. American Freight Furniture And Mattress is located at 3200 Highway 13 West, Burnsville, MN 55337, USA.
Please contact with American Freight Furniture And Mattress using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find American Freight Furniture And Mattress opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Furniture Store in Burnsville